New York · Oct 14 & 15 • San Francisco · Oct 20 & 21 • 2026
2026The AI Summit for Customer-Led Growth.
Customer Success, Customer Marketing, Lifecycle, Advocacy, and Expansion leaders putting AI to work across the post-sale journey.
Past attendees include leaders from:
Customer-led growth is entering a new era. Acquisition is harder. Retention matters more. Expansion needs to be more intentional. Post-sale teams are expected to drive more growth without adding headcount at the same pace.
Customer Success owns onboarding and adoption. Customer Marketing owns advocacy and references. Community owns engagement. Lifecycle teams own communication. Revenue teams own expansion. But customers do not experience any of this as separate motions.
Obsession is where post-sale leaders come together to build a better model: one customer journey, one shared data layer, and one coordinated motion across every program that drives customer growth.
This is where post-sale becomes a true growth engine in 2026. See you there?
Each track goes deep on one function. Together they show how post-sale teams put AI to work.
For the teams putting AI to work turning customer relationships into growth.
For lifecycle, retention, and expansion leaders making AI part of every program.
For CS and CX leaders scaling personalized journeys with AI agents.
Post-sale is becoming one motion. AI is accelerating the shift. Obsession brings together the teams, tactics, and practical learning required to lead it.
Join the executives, operators, and category leaders shaping the future of customer-led growth. Past Obsession speakers have included leaders from B2B companies sharing real playbooks across advocacy, community, lifecycle, customer success, customer marketing, digital engagement, and revenue growth.
Apply to Speak
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Two days of sessions, real talks, and hands-on AI workshops. You leave with playbooks you can run, not notes you will forget.
