New York Oct 14 & 15 · San Francisco Oct 20 & 21

One agenda. Two cities.

Each city gets two days. Day one is built for Base AI customers. Day two opens the doors to the whole post-sale industry.

New York

Oct 14 & 15
14Oct

Day 1 · Customer Day

Base customers only

A day inside the product and the playbooks: what's shipping, what's working, and what other Base teams are already running.

15Oct

Day 2 · Industry Day

Open to the industry

Keynotes, all three tracks, and hands-on AI workshops for every team that owns the customer after the sale.

San Francisco

Oct 20 & 21
20Oct

Day 1 · Customer Day

Base customers only

A day inside the product and the playbooks: what's shipping, what's working, and what other Base teams are already running.

21Oct

Day 2 · Industry Day

Open to the industry

Keynotes, all three tracks, and hands-on AI workshops for every team that owns the customer after the sale.

The full session-by-session agenda goes live soon. Want a slot on it?

Apply to speak

Three tracks. One AI growth motion.

Each track goes deep on one function. Together they show how post-sale teams put AI to work.

AdvocacyReferencesCommunity

Advocacy & Community

For the teams putting AI to work turning customer relationships into growth.

  • AI agents that surface your next advocates
  • Scaling references beyond manual nomination
  • Community signals your revenue team can act on
LifecycleCMCLG

Customer Marketing & Lifecycle

For lifecycle, retention, and expansion leaders making AI part of every program.

  • AI personalization by segment, stage, and intent
  • Journeys that adapt to customer signals
  • Connecting customer marketing to CS and revenue
Digital CSScaled CSOnboarding

Digital & Scaled Customer Success

For CS and CX leaders scaling personalized journeys with AI agents.

  • AI agents that flag risk and trigger next-best actions
  • Onboarding at scale without losing personalization
  • Always-on success plans, not quarterly check-ins