Invite only, 30 executives per city
Join a breakfast panel and round tables discussing customer revenue growth and the collaboration of CS & Marketing across lifecycle and CX.
Audience: CCOs, CMOs, Heads of Marketing, Head of CS
Past attendees include leaders from
How should AI reshape post-sale customer experience and engagement, how can CMOs and CCOs efficiently collaborate on post-sale programs, and how can that drive the next era of customer growth?
New York
Wednesday, October 14
Jay Suites Fifth Avenue, Manhattan
San Francisco
Monday, October 20
The Historic Klamath, Pier 9, The Embarcadero
The format
Breakfast, executive sessions led by CMOs and CCOs, a networking break, and facilitated round tables.
Who qualifies
CMOs, CCOs, and VPs of Customer Success and Marketing. Head of Marketing plus Head of CS, or a C‑level and a VP.
The host
Base AI. Access by application and invite, approved by the Obsession AI team.
3 hrs
8:30 to 11:30 AM, back at your desk by lunch
30
Executives in the room, per city
2
Seats per company, bring your counterpart
0
Agencies, consultants, or other vendors
New York
Tuesday, October 14
Jay Suites Fifth Avenue
Fifth Avenue, Manhattan
San Francisco
Monday, October 20
The Historic Klamath
Pier 9, The Embarcadero
3 hrs
8:30 to 11:30 AM, back at your desk by lunch
30
Executives in the room, per city
2
Seats per company, bring your counterpart
0
Agencies, consultants, or other vendors
The format
Breakfast, executive sessions led by CMOs and CCOs, a networking break, and facilitated round tables.
Who qualifies
CMOs, CCOs, and VPs of Customer Success and Marketing. Head of Marketing plus Head of CS, or a C‑level and a VP.
Hosted by Base AI. Access by application and invite, approved by the Obsession AI team.
The CMOs and marketing executives who spoke at last year's breakfast. This year's lineup is announced closer to the event.
Heidi Bullock
CMO, Tealium
Rowen Tonkin
CMO, Planful
Udi Ledergor
Chief Evangelist, Gong
NRR is the leading metric by which both CMOs and CCOs are measured in most companies, yet they rarely plan their NRR motions together. Ownership changes hands five times across a single journey, and they both influence this KPI in different ways. Misalignment means friction and inefficiency on a core company metric.
AI redesigns this inefficiency
It reads the same signals for both teams, operates on the lifecycle without a handoff meeting, and provides a data- and insight-based approach allowing them to leverage the lifecycle journey for expansion.
Just as Sales and Marketing work together to optimize pre-sale, the CCO and Marketing need to work together to optimize post-sale. This is the first forum built to tackle it. At this breakfast workshop, we will dive into how post-sale teams can collaborate to scale customer growth motions, and how CCOs and CMOs can work together to drive revenue growth for their orgs.
One customer lifecycle, six jobs, two owners
CMO
The signals
CCO
The relationship
CMO
The content
CCO
Renewal
CMO
The advocacy engine
CCO
Expansion conversations
October 20
Venue
The Historic Klamath
Pier 9, The Embarcadero, San Francisco, CA 94111
Get directionsWe'd love to hear from you. Please fill out the form and we'll get back to you as soon as possible.
Bring your counterpart. Up to two seats per company, for example Head of Marketing plus Head of CS, or a C-level and a VP. Every seat is reviewed individually, and we'll confirm your place and share the room details ahead of the morning.